Privacy Policy

Our Privacy Commitment

At lyseonarivox.com, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

We believe transparency is key to building trust, so we've written this policy in plain English to help you understand your rights and our responsibilities.

Information We Collect

We collect information you provide directly to us and some data automatically when you use our website:

• Contact information including name, email, phone number, and address
• Financial information relevant to planning services
• Communication records from consultations and correspondence
• Website usage data and preferences

How We Use Your Information

We use your personal information for the following purposes:

• Providing financial planning services and consultations
• Communicating about your account and our services
• Improving our website and service offerings
• Complying with legal and regulatory requirements

Legal Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal data:

We process your data on the basis of consent and legitimate interest.: Consent / Legitimate Interest

How We Share Information

We may share your information in limited circumstances:

• With regulatory authorities as required by law
• With trusted service providers who assist our operations
• If required to protect rights, property, or safety

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Privacy Rights

Under UK data protection law, you have several rights:

• Right to access your personal data
• Right to rectify inaccurate information
• Right to erase your data in certain circumstances
• Right to restrict or object to processing
• Right to data portability where applicable

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyse website usage.

For detailed information, please see our separate Cookie Policy. Cookie Policy

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Inactive accounts may be deleted after reasonable notice.

Children's Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect personal information from children.

This disclaimer was last updated on September 22, 2025.: This disclaimer was last updated on September 22, 2025.:

Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated through email or website notifications.

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your rights, please contact us using the information provided in our contact section.